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Business

Help your business operate to the max

Posted on Nov 21, 2014

Improving business efficiency in a workplace or business, means improving production. It is not always necessary to focus on the bigger picture, but on minor small details that deter employees from being more productive. By improving your team’s efficiency you improve your own to include other departments that you may be responsible for. One way […]

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Tools Over Rules

Posted on Jul 14, 2014

Traditional business paradigm reflects the age-old maxim that knowledge is power, and in many ways that idea is just as true today as it ever has been. In contact centers especially, knowledgeable agents can breeze through interactions with customers, quickly answering questions and offering “cookie-cutter” solutions by rote. Common logic says this is as good […]

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Large companies help local businesses

Posted on Feb 19, 2014

Large companies help local businesses

These days, it is all about helping out each other and making sure that we can all succeed and thrive in today’s tough economic climate. There is no shame in admitting that help is needed and asking for a little assistance along the way. It is what makes the world as great as it is.

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Options for managing your workforce

Posted on Feb 18, 2014

The main purpose of workforce management software is to obtain a better insight for customers, competitors, staffing, and make better decisions about company products and services.

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